Update Your Knowledge - VAT , NBT , ESC
Update your knowledge about VAT , NBT & ESC with 2017 Amendments
බදුකරණය සම්බන්ද ඔබේ දැනුම යාවත්කාලීන කරගන්න.
Why Didn’t You Call? – The Importance Of Follow-Up Calls
It’s OK this isn’t an article about unrequited love (although it is in some way). It is a theme we have covered in some form before, but this time we thought we would approach it from the disappointed customer’s point of view.
So let’s pretend you are that customer.
The situation is one many people attempting to buy a product or service have experienced and are still experiencing, and how the companies who inflict this experience on their prospective customers are throwing money down the drain.
Imagine you have answered an advert for something you have an interest in, promoted on a leaflet that you received through your door. You contact them and requested a quote or a call to arrange a visit. They do not respond. You chase them up and they eventually respond and you receive a quote or a visit and after that; silence!
- No one from the company sends a written copy of the quote.
- No one from the company contacts you asking if you were happy with the quote.
- No one contacts you and asks for the order.
You feel ignored and decide to approach another company offering a similar product and they respond immediately. They send you a quote and confirm it in writing. They then follow it up with a phone call asking you if the quote was to your liking and ask politely for the order.
Which company would you prefer to deal with?
You Must Go That Extra Mile
So many companies lose extra income from their leaflet campaigns because they do not go that extra mile. They are satisfied with the response they get from the very hot prospects, those who respond quickly order as soon as they receive a quote.
But they ignore the warm prospects; the ones who received a quote but never ordered. “We sent them a quote but we never heard back from them, they obviously weren’t interested” is their attitude.
But they were interested; why else would they take the trouble ask for a quote?
There could be dozens of reasons why they failed to respond. The dog had to be taken to the vets, the kids were on school holidays, or they mislaid the quote and they were too embarrassed to call and ask for another copy.
A polite follow-up phone call could reveal the reason why they have not responded, and provide a chance to overcome any objections and close the sale.
It will also let the prospect know the company is one who takes an interest in their customers and goes the extra mile (something we all want to hear) and one they would be happy to use you again in the future.
So don’t let those warm prospects go cold. They represent money you cannot afford to lose.
They could make the difference between a reasonably successful leaflet campaign and a highly successful and highly profitable one.
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ඒවගේම ඔයා අලුත් තාක්ෂණයත් එක්ක වැඩ කරන්න කැමති කෙනෙක් නම් එකටත් අපි ගාව හොදම solutions තියෙනවා .උදාහරණයක් විදියට ඔයාගේ business එකේ accounts ටික ඔයාට ඕනෙනම් online ,ඔයාගේ smart phone එකෙන් වුනත් බලන්න පුළුවන්.
වැදගත්ම දේ තමයි ඔයා අපි ගාවට එන්න ඕනේ නැ .LD Solution එකෙන් ඔයා ගාවටම ඇවිත් ( ලංකාවේ ඕනෙම තැනකට ) මේ සේවාවන් ඔයාට කරලා දෙනවා. ඔයාත් එක්ක අපේ තියෙන්නේ ගනුදෙනුවක් නෙවේ ,ඔයාගේ දියුණුව ලග ඇතිකරගන්න දිගුකාලීන බැදීමක්.😊
Website for All ( ලංකාවේ හැමෝටම දැන් website එකක් ! )
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මේ සේරම දැන් රුපියල් 16,900 ක් විතරයි. ඔයාගෙම website එකක් හදාගෙන ඔයාගේ ව්යාපාර කටයුතු දියුණු කරගන්න .
මේ සේරම දැන් රුපියල් 16,900 ක් විතරයි. ඔයාගෙම website එකක් හදාගෙන ඔයාගේ ව්යාපාර කටයුතු දියුණු කරගන්න .
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පිවිසෙන්න www.ldsolution.ltd
25% Off For Leaflets Distribution ! (සංවත්සර සැමරුම 25% මිල අඩුකිරීමක් ලබාගන්න )
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The Future of Sri lankan Bookkeeping & Accounting - Online ( ශ්රි ලංකාවේ ගිණුම්කරණය හා පොත්තැබීමේ අනාගතය )
“Accounting and Bookkeeping” the term brings you to an environment that having tables full papers and few more cupboards that holding lots of files like bank statements, Sales files, Purchases, debtors files, etc, etc.. I know. You don’t even want to imagine.
But now everything has changed. You have your laptop or desktop with internet connection. Yes, that’s all you need. Today “Accounting and Bookkeeping” function is easier to manage with a simple specific word we call “Cloud”. Cloud Accounting and Bookkeeping or to be easy to understand we can say Online Accounting and Bookkeeping.
Before going to talk about that, we need to know what “Cloud” is.?? When you think about this new word, you just feel, that’s something related to do with internet. Of course. A cloud application is a program that operates in online with a combination of desktop applications and web applications. Complicated? Ok I will give you a simple example. Do you use facebook? Yes everyone knows facebook. To use facebook, you just need to connect to the internet and log in to your Account. Then you can do so many things in you facebook account. Posting photos, sharing videos, see what others have posted etc. Online Accounting software has the same procedure. You can log in to your Business Account with internet, and then you can do all the Accounting and Bookkeeping operations in it. Simple, isn’t it?
Other than that Simplicity, There are lots of advantages of using Cloud Accounting software. You can reduce your paper cost. You don’t need to maintain lots of files, papers and other stationary to do your Accounting and Bookkeeping operations online. The other benefit is when running things in cloud; you don’t need more people to handle things. The Online Accounting software does a huge part of the operations automatically by itself. And the most important thing is you can manage your account from anywhere in the world. You can have this opportunity only by using Cloud Accounting software. That’s why I am continuously saying, this is the future of “Accounting and Bookkeeping”.
Now so many Bookkeepers and Business owners in the world have started using Cloud Accounting and Bookkeeping. Specially, small business owners have a huge trend of converting their Accounting systems into “Cloud”. One of the main reasons is to save time. Small business owners don’t have enough time to think about bookkeeping. So now what they do is hiring an online bookkeeper and let him manage all the things online. There are lots of good Cloud Accounting systems like Xero, Wave and QuickBooks Online etc with lots of new features to do things easier and better.
Purpose of LD Solution BPO is to bring this latest bookkeeping technology to Sri Lankan Start-Ups and SMEs. 😤We also use world best system Quickbooks Online.
So finally, I think this article will be a good read for various parties , including Sri Lankan small and medium business owners that facing lots of troubles when doing Accounting and Bookkeeping manually and using old desktop accounting software versions. Cloud Accounting and Bookkeeping always save your money, as well as your valuable time. You can use that time to plan your business. Keep this in your mind. If you fail to plan, you are planning to fail.
Let's Build a Happy & Healthy Work Place ! (සේවක අභිප්රේරණ ක්රම තුලින් ව්යාපාර වර්ධනයට උපදෙස් - 01 කොටස )
1. Appreciate Your Employees 💃
Some of the managers wait for a year before they appreciate the employees’ potential. Little do they know that the long wait for recognition makes their employees impatient, making way for negativity to come in which results in a reduced productivity. That’s why it’s highly recommended to do your best to appreciate your employees as often as you can. It will not only boost their confidence, but it’ll also invoke a positive environment and will surely motivate them to stay happy while working.
2. Don’t Micromanage 👬
Micromanaging can lower someone’s motivation and the overall confidence of the team. Employees will feel that someone's restricting their ability to develop their skills and achieve their full potential. That’s why it is better if you let your employees work without constant monitoring because it’ll help them develop greater confidence in their abilities, plus, they’ll be much happier with their jobs.
3. Build Trust 👏
All the employees want to be trusted. Sometimes they enjoy the given responsibility because it displays that you’re confident enough to trust their abilities. Lack of trust can leave employees feeling insecure and it can also affect the motivation levels. But, by having this trust means that there’s a lesser chance that you would micromanage them, and of course, it also creates a culture of accountability to make sure things are getting done.
4. Create Opportunities For Growth 👍
If you want your employees continue being engaged and motivated at work, you need to provide them with opportunities to progress within their jobs. Career development is one of the most important factors to influence an employee satisfaction. You can do this by having advanced education, training, or even just by providing the knowledge that there is potential for promotion within their job position.
5. Regularly Discuss Good News 💁
Normally, the purpose of the meeting is to discuss what went wrong, the shortcomings, what’s been missing or the bad events that happened, and there’s nothing wrong with that. It’s totally fine to address these issues and make an action to resolve it, but you also have to remember that sometimes you need to switch it up by holding meeting to share the positive news. It’ll motivate your employees to create and share positive vibes to the whole team!
